Chaima

Worldwide Shipping:

Free shipping for orders over 2000 AED.

Orders below 2000 AED will have shipping fees automatically calculated at checkout.

Delivery time is typically 5-7 business days.

Please note, international customers are responsible for any customs fees or duties.

Shipping to the UAE:

Free shipping for orders over 2000 AED.

Delivery time is usually 2-3 business days.

Custom orders may take up to 10 days to process.

If you have any questions, please feel free to contact our customer service team—we’re happy to assist!

• Return Window: Initiate a return within 14 days of delivery.
• Eligibility: Items must be unused, in original packaging, and in the same condition as received.
• Return Process: Contact us via the contact page with your order number and reason for return. We’ll provide a return shipping label and instructions.
• Refunds: Refunds are processed within 5-7 business days after receiving the item and issued to the original payment method. Cash-on-delivery payments are refunded as store credit only.
• Exchanges: Follow the return process and place a new order for the desired size or color.